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Privacy Policy

A Legal Disclaimer

The explanations and information provided on this page are for general informational purposes only and do not constitute legal advice. The content below offers a broad overview of event policies and data practices for The Haunted Circus at HK Hall, but may not reflect the specific legal requirements applicable to your situation.

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By purchasing a ticket or attending The Haunted Circus at HK Hall, guests acknowledge and agree that the event organizers, including The Reserved Group, may collect limited personal information such as name, email, and phone number for event entry, marketing, and security purposes. This information is used solely for operational needs and future event communication, and will not be sold or shared with unauthorized third parties.

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Event attendees further acknowledge that photography, videography, and live recordings will take place throughout the event. By entering the venue, you grant permission for your likeness to appear in promotional materials, social media content, and event recaps without compensation.

The information provided on this page should not be relied upon as legal advice or a substitute for professional legal consultation. We recommend that you consult with a qualified attorney to ensure compliance with applicable privacy, data protection, and event liability laws.

Privacy Policy 

Effective Date: October 31, 2025
Event: The Haunted Circus at HK Hall
Produced by: The Reserved Group

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1. Introduction

The Reserved Group (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information in connection with The Haunted Circus at HK Hall and any related promotions, ticketing platforms, or communications.

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2. Information We Collect

We may collect the following information from you when you interact with us, purchase tickets, or attend our event:

  • Full name

  • Email address and phone number

  • Payment and billing details (processed securely via ticketing partners such as Posh, Eventbrite, or Tickeri)

  • IP address and browser information

  • Social media or website interaction data

  • Photos and videos taken during the event

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By attending the event, you acknowledge that you may be photographed or filmed and that your likeness may appear in future marketing or promotional materials.

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3. How We Use Your Information

We use your information to:

  • Process ticket sales and verify entry

  • Communicate event updates, reminders, or follow-up messages

  • Improve future event experiences and marketing strategies

  • Comply with applicable safety, venue, or legal requirements

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We may also contact you regarding future events hosted by The Reserved Group. You may unsubscribe from promotional messages at any time.

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4. Sharing of Information

Your information may be shared only with trusted third parties for the following reasons:

  • Ticketing and event check-in verification

  • Payment processing and fraud prevention

  • Marketing and communications support

  • Venue operations and security management

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We do not sell, rent, or trade your personal information to any third parties.

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5. Photography and Media Usage

By entering the event venue, you consent to the use of your image, voice, or likeness captured during the event for promotional purposes, including social media, digital ads, recap videos, and press coverage. You understand that no compensation will be provided for such use.

6. Data Security

We implement appropriate security measures to protect your personal information. However, no system or online transmission is completely secure, and we cannot guarantee absolute protection against unauthorized access.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy and to comply with applicable legal and business requirements.

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8. Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction or deletion of your information

  • Withdraw consent from receiving marketing messages

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To exercise any of these rights, please contact us at privacy@thereservedgroup.com.

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9. Changes to This Policy

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We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a new effective date.

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10. Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact us at:

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The Reserved Group
📧 hello@thereservedgroup.com
🌐 www.thereservedgroup.com
📍 New York City, NY

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